Responsible Gaming — Your
Safety Is Our Priority
99ymm believes that gaming is only truly enjoyable when it is mindful and controlled. We are always here to help keep your gaming experience safe.
Why Responsible Gaming Matters
Every service at 99ymm is designed for adult players in Bangladesh.
Online gaming is an entertainment activity — it is not a source of income or a solution to financial problems. 99ymm believes that when every player sets conscious limits before playing, the gaming experience stays enjoyable at all times.
You must be at least 21 years old to access our platform. This rule is strictly enforced because we believe protecting minors is the highest priority. Age is verified when creating an account on 99ymm, and providing false information may result in account closure.
Gaming should be a fun form of entertainment — just like watching a film or playing cricket. If you feel that gaming is having a negative impact on your daily life, family, or finances, do not delay — contact the 99ymm support team right away.
Remember: You should not try to chase losses from gaming. Every game outcome is completely random and has no connection to previous results.
Our Protection Tools
99ymm provides multiple effective tools to keep players safe.
Deposit Limit
You can set your own maximum daily, weekly, or monthly deposit limit. Once a limit is set, it takes effect immediately. Reducing a limit applies instantly; increasing one requires a set waiting period.
Self-Exclusion
If you feel you need some distance from gaming, you can suspend your account for a set period or permanently. During self-exclusion, no promotional messages will be sent and login will be completely disabled.
Time-Out
Use the time-out feature for a short break. Take a break of your choice, anywhere from 24 hours up to 6 weeks. During this time your account will be temporarily inaccessible.
Reality Check Notifications
99ymm sends notifications at regular intervals to remind you how long you have been playing. You can set the interval to suit your preference — every 30 minutes or every hour.
Session Limit
You can set the maximum duration for each gaming session yourself. Once the set time is up, the session ends automatically, so you do not unintentionally play for too long.
24/7 Support
The 99ymm support team is always ready to help with any issue. Assistance is available in Bengali and English via live chat or email ([email protected]). If you have any concerns about your gaming, feel free to reach out.
How to Use Protection Tools
Set your gaming limits in just a few steps.
Log in to your account
Log in to your account on 99ymm and go to profile settings. You will find the "Responsible Gaming" section there.
Choose Your Preferred Limits
Deposit limit, session limit, time-out, or self-exclusion — set one or more limits based on what you need.
Confirm
Save your changes. When reducing a limit, it will take effect right away and you will receive a confirmation message.
Contact Us If You Need Help
If you have any issues or want to change a limit, let us know via live chat or at [email protected] — we are always ready to assist you.
Warning Signs of Problematic Gaming
If you notice any of the following, you should seek help right away.
- Repeatedly gaming to try to recover lost money and chasing losses.
- Cutting back on or neglecting time with family, friends, or work because of gaming.
- Hiding the amount of money spent on gaming from family or loved ones.
- Taking on debt or spending money on gaming instead of covering essential expenses.
- Feeling restless, irritable, or anxious when you cannot game.
- Trying to stop gaming but failing repeatedly.
- Lying about gaming or convincing yourself that "this will be the last time".
- Prioritising gaming over sleep, eating, or taking care of your health.
If you notice any of the signs above in yourself, do not blame yourself. This is a common problem and can be resolved with the right help. Talk to us via 99ymm live chat or at [email protected].
Minor Protection & What Parents Should Do
Keep children in your household away from online gaming.
99ymm strictly prohibits anyone under 21 years of age from using the platform. If there are children or teenagers in your household, the following steps are recommended:
Family Protection Measures
Use parental control software on your devices to prevent minors from accessing gaming sites. Never share your login details or password. Have open conversations with your children about online transactions.
If you suspect a minor has used your account, notify 99ymm support immediately. We will investigate and take swift action.
The Golden Rules of Responsible Gaming
Only spend money that you can afford to lose without affecting your daily life. Never think of gaming as a way to earn money — it is a form of entertainment. Play with a clear head; you should not game when you are tired, emotionally distressed, or under the influence of alcohol.
Set a budget before you play and end your session if you go over that limit. Take regular breaks and spend time with family and friends outside of gaming.
Common Questions About Responsible Gaming
The most frequently asked questions about 99ymm's protection tools and policies.
Start Safe Gaming at 99ymm
Play responsibly and enjoy yourself. Experience cricket, slots, and much more on our platform — always within the limits you have set.
Other Pages on 99ymm
Visit these pages to learn more and enjoy more.